MillenniumIT ESP partners with global leader in omnichannel communication Infobip

MillenniumIT ESP partners with global leader in omnichannel communication Infobip

MillenniumIT ESP, Sri Lanka’s leading Enterprise Solutions Provider, is proud to yet again add a new partner Infobip, a global cloud communications platform and a leader in omnichannel engagement, into their extensive partner portfolio. Infobip specializes in providing a personalized omnichannel communication experience to the end users by knowing the brands and their customers while employing technologies such as AI insights, communication optimization, automation, and routing management to provide quick, seamless interactions.

Over the years with technological advances, customer preferences, attention spans and even communication modes and means have changed. In partnering with Infobip, MillenniumIT ESP aims to provide easy, full-stack communication, integration, and intelligent automation tools in navigating customer support to better business practices and better yet increase sales and customer experience largely. Infobip’s own chatbot Omnia delivers fast, seamless communication by working on huge volumes of simple queries at a time and making data-driven decisions, allowing agents to take on high priority queries.

Harsha Solanki, Managing Director – India, Bangladesh, Nepal and Sri Lanka, Infobip, said “Every brand is on a digital transformation journey in the post-pandemic era, relying on multiple communication channels to engage and stay connected with their customers. We’re excited to collaborate with MillenniumIT ESP to make it easier for brands to connect and engage with their customers on a large scale. Through this strategic partnership, we will further grow our customer base in Sri Lanka and enable them to stay ahead in the digital-first era by offering their customers with what they need, when they need it, and delivering the right message at the right time on their appropriate and preferred channel. This will significantly elevate a customer’s overall experience and engagement.”

Infobip seeks to simplify the engagement and communication activities between businesses and their customers across the world of communication platforms, whether it is on chat apps such as WhatsApp, Viber, Facebook, Line, or other mediums such as SMS, voice or even email. Their approach to better customer experience and business generation is through cost-effective, easy-to-use tools with a customized service dedicated to enhancing business and customer satisfaction.

“We have come to realize that customer interaction is key for business growth. They want fast and reliable information and feedback without having to spend much time communicating. The technology provided by Infobip facilitates better customer engagement and communication with the use of their automation tools, leading to efficiency and cost-reduction within any organization,” stated Shevan Goonetilleke, Director/CEO, MillenniumIT ESP.

 About MillenniumIT ESP

In their 26-year journey, MillenniumIT ESP has strengthened their hold in the IT sector through their delivery of successful innovations and projects in various industries. MillenniumIT ESP (MIT ESP), a complete Enterprise Solutions Provider offers technology solutions and services around Core Infrastructure, Cloud, Cyber Security, Enterprise Applications, Intelligent Automation and Data, Smart Buildings, and Managed Services. The company has a strong presence across a variety of industry sectors including Telecommunications and Media, Banking and Financial Services, Manufacturing and Retail, Government, and Commercial Sector which focuses on Healthcare, Transportation, Hospitality, IT and BPO Companies, and other Conglomerates. Currently, the company is on a growth drive with plans to expand its footprint globally across all sectors. For more information, visit www.mitesp.com.

About Infobip

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact centre solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. With over a decade of industry experience, Infobip has expanded to 65+ offices across six continents. It offers natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 190+ countries connected directly to over 700 telecom networks. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić.

Recent award wins include:

  • Ranked the leading service provider in CPaaS by Juniper Research in its new Competitor Leaderboard CPaaS Vendors (October 2021)
  • Infobip named a Leader in the IDC MarketScape: Worldwide Communications Platform-as-a-Service (CPaaS) 2021 Vendor Assessment (doc #US46746221, May 2021).
  • Best A2P SMS provider for the fourth year running by mobile operators and enterprises in ROCCO’s annual Messaging Vendor Benchmarking Report
  • Best CPaaS Provider of the Year, Best RCS Provider of the Year, and Mover & Shaker in Telco Innovation at the 2021 Juniper Digital Awards

MillenniumIT ESP launches MillionPaths Foundation

MillenniumIT ESP launches MillionPaths Foundation

  • Enterprise Technology Solutions Provider launches CSR arm in lieu of the company’s completion of 25th year milestone.

MillenniumIT ESP, Sri Lanka’s leading Enterprise Solutions Provider, launched its very own CSR arm ‘MillionPaths Foundation’, as a Guarantee Company, to officially carry out volunteering work and focus on making the world a better place for both humanity and the mother nature.

Goodwill and the nature of giving is not new to MillenniumIT ESP, a company of over 25 years’ standing, always has had a culture of supporting social causes and leading CSR programs. The formation of the Foundation has been an initiative to commemorate the company’s journey thus far as one of the first local IT companies in Sri Lanka to achieve a silver jubilee anniversary.

Having launched recently, the MillionPaths Foundation is a vehicle that formalizes the company’s CSR initiatives. It adopts a more structured and focused approach in implementing charity projects. . In addition, the Foundation intends to provide a platform for MillenniumIT ESP to carry these volunteering activities on a larger scale and in more impactful ways, by collaborating with their principals and customers.

As a company that provides customized technology solutions to organizations across multiple industries, enabling them to reach their digitization goals and business strategies, MillenniumIT ESP’s vision for forming the Foundation arose from realizing that there are multiple ways, probably a ‘million’ different ‘paths’, an entity could take to create a positive impact in the society and help multitudes of people who are deprived of basic needs, thereby deriving the Foundation name itself.

Focusing on the pillar of education as an overall theme for the formation of the MillionPaths Foundation, its vision is to “Embrace the pinnacle of knowledge for an empowered and enriched tomorrow”. With this in mind, the Foundation will be focusing on four main objectives: To provide technology solutions and use digitization for the betterment of the society; To empower the future generation with education; To protect the environment; and To contribute towards poverty alleviation.

Moreover, the MillionPaths Foundation aligns its objectives with the ‘Sustainable Development Goals’ (SDGs) laid down by the United Nations to “promote prosperity while protecting the planet”, including: No Poverty (SDG 1), Quality Education (SDG 4), Industry, Innovation and Infrastructure (SDG 9), Reduced Inequalities (SDG 10), Climate Action (SDG 13), and Partnerships for the Goals (SDG 17).

Commenting on the establishment of the Foundation, Mr. Shevan Goonetilleke, Director/Chief Executive Officer at MillenniumIT ESP stated, “We are elated to establish the MillionPaths Foundation to drive our CSR and sustainable initiatives to the next level. As an organization, we are indeed passionately driven to support and uplift the society through various initiatives. While focusing on the most critical needs, we will continue to support such ventures on a continuous basis in a prudent and sustainable manner.”

Driven by the company’s employees, who form the nucleus for the numerous CSR initiatives carried out by MillenniumIT ESP since its inception in 1996, the Foundation Team has already completed 3 successful projects in the short span of 2 months since their formal operations: providing sports equipment to the Peramaduwa Vidyalaya in Kantale, Trincomalee; renovating the Udadompe Vidyala in Badulla; and equipping the IT Lab of the Kalundawa Saranankara Maha Vidyalaya in Kurunegala. Further information on these worthy causes as well as the Foundation itself can be found on the Foundation’s new website at www.mitesp.com/millionpathsfoundation/.

 About MillenniumIT ESP

In the 26-year journey, MillenniumIT ESP has strengthened its hold in the IT sector through its delivery of successful innovations and projects in various industries. MillenniumIT ESP, a complete Enterprise Solutions Provider, offers technology solutions and services around Core Infrastructure, Cloud, Cyber Security, Enterprise Applications, Intelligent Automation and Data, Smart Buildings, and Managed Services. The company has a strong presence across a variety of industry sectors including Telecommunications and Media, Banking and Financial Services, Manufacturing and Retail, Government, and Commercial Sector which focuses on Healthcare, Transportation, Hospitality, IT and BPO Companies, and other Conglomerates. Currently, the company is on a growth drive with plans to expand its footprint globally across all sectors, with a new regional office in Singapore. For more information, visit www.mitesp.com.

Sanjaya Dayananda, MillionPaths Foundation – Director/MillenniumIT ESP – VP Enterprise Applications & Intelligent Automation, carrying out the inauguration speech.

Sanjaya Dayananda, MillionPaths Foundation – Director/MillenniumIT ESP – VP Enterprise Applications & Intelligent Automation, presenting the Foundation objectives.

Sanjaya Dayananda, MillionPaths Foundation – Director/MillenniumIT ESP – VP Enterprise Applications & Intelligent Automation, presenting current ongoing projects under the Foundation.

Sanjaya Dayananda, MillionPaths Foundation – Director/MillenniumIT ESP – VP Enterprise Applications & Intelligent Automation, launching the Foundation website.

MillenniumIT ESP Partners with Pure Storage to Deliver a Modern Data Experience to Customers

MillenniumIT ESP Partners with Pure Storage to Deliver a Modern Data Experience to Customers

Colombo, Sri Lanka: MillenniumIT ESP – leading Enterprise Solutions Provider – announced it became a certified member of the Pure Storage Partner Program and will now provide Pure Storage’s All-flash Enterprise Storage solutions to its customers in Sri Lanka. This also includes Pure Storage’s Private and Hybrid Cloud-based solutions and Multi-cloud Data Service Platform solutions. Through its storage technology and services, Pure Storage delivers a Modern Data Experience that empowers organizations to run their operations as a true, automated, storage as-a-service model seamlessly across multiple clouds. MillenniumIT ESP and Pure Storage together help customers put data to use while reducing the complexity and expense of managing the infrastructure behind it.

“MillenniumIT ESP is a standout solutions provider with extensive experience and an excellent reputation in storage, virtual and data center infrastructure as well as cloud-based technologies,” said Jithesh Chembil, Head of Channels, India & SAARC, Pure Storage. “We are delighted that they have joined our network of valued partners. Strong partners like MillenniumIT ESP help us empower organizations to innovate by providing a dynamic, cloud-based storage experience that is flexible, on-demand, and delivered as code.”

The Pure Partner Program is designed to educate, support, reward, and empower partners ensuring partners always have what they need to deliver Pure Storage’s portfolio of solutions. With a best-in-class incentive framework, customized training programs, technical resources, digital marketing tools, and more, Pure Storage partners can drive faster, smarter and more innovative business, helping customers achieve results that were previously unimaginable.

“This partnership with Pure Storage, a leader in the Gartner Magic Quadrant for Primary Storage for seven years in a row, will enable us to add substantial value to our customers in Sri Lanka through the provision of superior, agile and expert storage solutions. Fast and reliable services are of utmost importance to MillenniumIT ESP and thus we look forward to a rewarding business relationship with Pure Storage to continue offering the best for our clientele,” commented Shevan Goonetilleke, Director/CEO, MillenniumIT ESP.

MillenniumIT ESP (MIT ESP) is a complete Enterprise Solutions Provider with a proven track record of serving global customers for over 25 years. The company provides technology solutions and services around Core Infrastructure, Cloud, Cyber Security, Enterprise Applications, Intelligent Automation and Data, Smart Buildings, and Managed Services. MIT ESP has a strong presence across a variety of industry sectors including Telecommunications and Media, Banking and Financial Services, Manufacturing and Retail, Government, and Commercial Sector which focuses on Healthcare, Transportation, Hospitality, IT and BPO Companies, and other Conglomerates. Currently, the company is on a growth drive with plans to expand its footprint globally across all sectors. For more information, visit www.mitesp.com.

MillenniumIT ESP gears for global expansion with new office in Singapore

MillenniumIT ESP gears for global expansion with new office in Singapore

MillenniumIT ESP – Sri Lanka’s leading Enterprise Solutions Provider – kicked off its global expansion drive by incorporating a new office in Singapore this year. This initiative was undertaken to expand the Company’s business into new markets and capture the growing global demand for enterprise technology solutions by capitalizing on its unique resources, skills sets and capabilities, and by harnessing the power of the partnerships and relationships already built in the ASEAN region.

With 25 years’ experience of delivering thousands of technology projects across diverse sectors, MillenniumIT ESP has a variety of industry-specific solutions to offer the ASEAN market including Singapore, Indonesia, Cambodia, Nepal, Bangladesh, Myanmar, and India, especially in terms of subject matter expertise and advanced solution offerings which are in demand across these countries. The resources, skills sets and capabilities have been realigned to readily embrace the emerging markets and technology changes, to deal with constant environmental volatility and to enhance agility and speed to market.

In addition, MillenniumIT ESP has longstanding partnerships with technology giants such as Oracle, Cisco, Microsoft, Dell, IBM, Huawei, and many others. While achieving the highest level of partnerships with the majority of these global players, the Company’s consultants and technical professionals are certified in unique specializations and competency levels under different partner offerings. The multiple working models enables the Company to supply their solutions to potential global clients, including becoming a Service Partner, partnering with local System Integrators as well as opportunities presented via their Principals through partnership extension engagements.

More specifically, from a Core Infrastructure point of expertise, the Company’s Infrastructure, Platform and Network Teams will extend their products, service capabilities and architectural services to projects by working remotely and through direct client site visits. Through MillenniumIT ESP’s Cloud expertise and considering the immense demand for Cloud Technologies, all offerings currently supplied to the local market will be extended to global clients. In addition, the Company will offer consulting and deployment services and independent Cloud solutions implementation services for technology partners AWS, Microsoft Azure, Oracle Cloud, and Google Cloud.

The Company’s Cyber Security portfolio targeted at these new overseas markets includes Cloud Security, Security for the Hybrid Workforce, Attack Centric Exposure Management and Security Analytics, which will position MillenniumIT ESP as a premium Small and Medium Enterprise solutions player that provides specialized services within its respected expertise. The services, solutions and delivery models, including our Network and Security Operations Centers, provide increased visibility and rapid detection of threats thus helping enterprises improve their overall security profiles. Our resources have a track record of assisting enterprises, irrespective of size, to accelerate their cybersecurity growth through every phase of cyber transformation — whatever that enterprise’s level of cybersecurity maturity – and thus act as a partner in cyber-transformation journey.

MillenniumIT ESP will expand its market reach and identify growth avenues in its Enterprise Application expertise, focusing on customer engagement solutions such as Sales, Marketing and Services Automation to effectively manage multi-channel end-to-end customer journeys. The Company will also bring operational excellence by implementing Core Business Application offerings including Enterprise Resource Planning (ERP), Human Capital Management (HCM) and Planning and Budgeting solutions. With a specific focus on the Banking, Financial Services and Insurance (BFSI) sector, through its Enterprise Applications expertise, MillenniumIT ESP will be offering its Banking Technology solutions portfolio which includes services for Core Banking and Treasury solutions implementation.

Complementing its Enterprise Applications, MillenniumIT ESP’s Intelligent Automation and Data expertise brings enterprise-level automation capabilities using Business Process Management (BPM), Business Process Reengineering (BPR) and RPA technologies. In addition, Data Platform implementation and modernization, and Business Intelligence and Analytics solutions provide consolidated views and better insights for overseas clients’ business operations.

MillenniumIT ESP’s technical expertise in Smart Buildings will be heavily backed by the team’s credentials, giving the company a global competitive edge. Focused solutions will include contact centers, telephone and video conference and end-to-end Intelligent ELV solutions. The company will specifically aim at the Construction, Hospitality/Leisure and BFSI sectors in which it already owns a strong pool of customer references locally and internationally.

Its Managed Services expertise, which has several existing global contracts and years of experience in dealing with mission-critical operations, will further expand its partner ecosystem and enhance solution offerings to provide better customer experiences bundled with Security Operations Center (SOC) and Network Operations Center (NOC) services. The portfolio, which includes Managed IT Operations, Managed Infrastructure Services and Managed Security Services, will be made available for all global clients bringing multiple benefits through operational, business and financial improvements. The company’s Managed IT Operations will especially focus on offering significant cost savings and reducing overheads in managing IT operations.

“MillenniumIT ESP has had an impressive 25-year journey within the local market. However, to remain competitive and be on par with the latest market trends and global expansion of demand for Enterprise IT solutions, we are taking our business forward by officially extending operations abroad and opening our first international office in Singapore. Being a leader within the IT field and having received several global recognitions, along with owning the right technical know-how, skillset and industry experience, we are well geared to deepen our footprint globally across all sectors we cater to including Telco, Banking and Finance, Manufacturing, Healthcare, and Transportation. The opening of the Singapore office is the first step of our ambitious journey to expand globally,” commented Shevan Goonetilleke, Director/CEO, MillenniumIT ESP.

MillenniumIT ESP (MIT ESP) is a complete Enterprise Solutions Provider with a proven track record of serving global customers for over 25 years. The company provides technology solutions and services around Core Infrastructure, Cloud, Cyber Security, Enterprise Applications, Intelligent Automation and Data, Smart Buildings, and Managed Services. MIT ESP has a strong presence across a variety of industry sectors including Telecommunications and Media, Banking and Financial Services, Manufacturing and Retail, Government, and Commercial Sector which focuses on Healthcare, Transportation, Hospitality, IT and BPO Companies, and other Conglomerates. Currently, the company is on a growth drive with plans to expand its footprint globally across all sectors. For more information, visit www.mitesp.com.

MillenniumIT ESP Director/CEO Shevan Goonetilleke.

MillenniumIT ESP recognized as a finalist of 2021 Microsoft Inclusion Changemaker Partner of the Year

MillenniumIT ESP recognized as a finalist of 2021 Microsoft Inclusion Changemaker Partner of the Year

MillenniumIT ESP yesterday announced it has been named a finalist of Inclusion Changemaker 2021 Microsoft Partner of the Year Award. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.

“This global recognition is a true asset for MillenniumIT ESP as we continue to launch products and services based on the requirements of the situation and needs of our clients. The HealthVision platform was one such solution that was launched timely, benefiting both medical practitioners and patients thanks to a collaboration of common objectives. We are thankful to MJF Charitable Foundation for initiating this partnership as together we continue to serve communities at the hour of need,” stated Shevan Goonetilleke, Director/CEO, MillenniumIT ESP.  Commenting further, Mr Goonetilleke stated that “The success of MillenniumIT ESP has always been its team of people who have grown with the organization.   It is their commitment and dedication to lead with innovation and dynamism which was instrumental in achieving this award. We also look forward to aligning efforts with Microsoft for future developments. As a corporate we are striving to elevate and enhance our service offerings and are confident that with the added benefit of using Microsoft technologies we will be able to achieve our targets seamlessly.”

The Microsoft Partner of the Year Awards recognize Microsoft partners that have developed and delivered outstanding Microsoft-based solutions during the past year. Awards were classified in various of categories, with honorees selected out of over 4,400 submitted nominations from more than 100 countries worldwide. MillenniumIT ESP was recognized for providing outstanding solutions and services in the Inclusion Changemaker category under Social Impact Awards.

Microsoft’s Inclusion Changemaker Partner of the Year Award recognizes a partner organization that excels at providing innovative and unique services or solutions based on Microsoft technologies that help customers solve challenges related to diverse representation, economic access, digital inclusion, and/or accessibility. Inclusion changemakers drive digital transformation toward a more inclusive and equitable world.

MillenniumIT ESP submitted their HealthVision platform, a Remote Patient Management and Monitoring solution suitable for patient primary healthcare service and for symptom reporting, designed during the early stages of the COVID-19 pandemic. The award-winning submission for the Microsoft Partner of the Year 2021 competition was designed along with MillenniumIT ESP’s esteemed customer MJF Charitable Foundation – disABILITY App powered by HealthVision. The app was launched in Sri Lanka to help children with special needs during the COVID-19 lockdown. Its purpose was to introduce tele-therapy and education services for special needs students at the MJF Charitable Foundation and was later expanded to support children in all districts of the country. This solution is the first of its kind globally and has the potential to reach out to 17M persons with Cerebral Palsy, Down Syndrome or other developmental disorders around the world.

“Working with MillenniumIT ESP in developing the disABILITY App was enormously fulfilling. The collaboration expresses my father’s vision of business as a matter of human service. Their use of brilliant expertise and innovation in addressing a critical problem through the app exceeded our expectations at the MJF Foundation. The app is unique, and being easy to distribute and use, it serves children with developmental disorders and their families in a significant way. It is transformational in giving families safe access to therapies at a time when their vulnerability is at its highest,” commented Dilhan C. Fernando, CEO, Dilmah Ceylon Tea Company and Trustee, MJF Charitable Foundation.

MillenniumIT ESP has been working within the Microsoft Technology arena since 2006 and today the company is recognized as one of the most competent Microsoft Direct – Cloud Solutions Provider (CSP) partners in Sri Lanka. With broad and deep expertise across the Microsoft Technology stack, MillenniumIT ESP is able to look beyond specific requirements to understand underlying customer issues and identify integrated on-premise and cloud based solutions that leverage the entire Microsoft technology stack. MillenniumIT ESP specializes in Microsoft Unified Communications with Skype for Business and Teams Calling. The company is also the first partner to be given Microsoft Cloud Accelerator status in Sri Lanka. Other notable achievements the company has gained in terms of competencies and advanced specializations include recognition as a Microsoft Gold Partner since 2007, Country Partner of the Year 2013 for Sri Lanka, Best LAR Partner of the Year 2014, Best Enterprise Azure Partner of the Year 2016, and Best Enterprise Azure Partner of the Year 2019.

“I am honored to announce the winners and finalists of the 2021 Microsoft Partner of the Year Awards,” said Rodney Clark, Corporate Vice President, Global Partner Solutions, Channel Sales and Channel Chief, Microsoft. “These remarkable partners have displayed a deep commitment to building world-class solutions for customers—from cloud-to-edge—and represent some of the best and brightest our ecosystem has to offer.”

MillenniumIT ESP (MIT ESP) is a complete Enterprise Solutions Provider with a proven track record of serving global customers for over 25 years. The company provides technology solutions and services around Core Infrastructure, Cloud, Cyber Security, Enterprise Applications, Intelligent Automation and Data, Smart Buildings, and Managed Services. MIT ESP has a strong presence across a variety of industry sectors including Telecommunications and Media, Banking and Financial Services, Manufacturing and Retail, Government, and Commercial Sector which focuses on Healthcare, Transportation, Hospitality, IT and BPO Companies, and other Conglomerates. Currently, the company is on a growth drive with plans to expand our footprint globally across all sectors. For more information, visit www.mitesp.com.

MillenniumIT ESP recognized as an Inclusion Changemaker Finalist for the 2021 Microsoft Partner of the Year Awards

MillenniumIT ESP’s HealthVision Team

MillenniumIT ESP repositions itself as a Complete Enterprise Solutions Provider

MillenniumIT ESP repositions itself as a Complete Enterprise Solutions Provider

MillenniumIT ESP – Sri Lankan’s leading IT solutions provider – completed their 25 years journey early this year. In line with this impressive milestone and suiting the company’s purpose statement of ‘reimagining and reinventing’, MillenniumIT ESP has repackaged their core technology expertise to reposition itself as a complete Enterprise Solutions Provider.

Transitioning from the image of been a leading Systems Integrator, a significant Unique Selling Point for the technology leader during their past two and half decades of operation, has been the result of the vision MillenniumIT ESP’s leadership team has in heading the company into the future. This decision has been further supported by key insights the company has received from the industry and business landscapes they operate in as well as the plethora of experience, skills and industry knowledge MillenniumIT ESP has accumulated over the years.

In turn, this latest transformation of refreshing the company’s standing point from been a typical Systems Integrator has resulted in repackaging their business and restructuring themselves to ensure they focus on relevant technologies that makes MillenniumIT ESP a complete Enterprise Solutions Provider. As a result, the company will focus on the following seven core technology areas.

  1. Core Infrastructure – The company has retained this expertise as it has been the main helm of their business. MillenniumIT ESP continues to provide and support customers with mission-critical solutions for data centers, compute environment provisioning, database and middleware, monitoring and administration, server, storage and virtualization, along with enterprise networking solutions including IP (Internet Protocol), VoIP (Voice over IP), IPTV (Internet Protocol Television), and other NextGen technologies.
  2. Cloud – Considering the growth of businesses and latest trends in the market, it is quite evident that the future calls for reliable cloud-based solutions. With agility and innovation at its core, the Cloud solutions offered by MillenniumIT ESP aim to provide customers with reliable platforms to facilitate cloud based digital transformation. In addition, the company extends a range of capabilities for cloud migrations, designing of cloud solutions and deploying cloud workloads as well as overall cloud operations.
  3. Cyber Security – Understanding the importance of securing networks and information, MillenniumIT ESP’s Cyber Security solutions support businesses with the provision of timely consultations to integrate people, processes and technology through efficient assessments. Starting from data security solutions, MillenniumIT ESP’s capabilities span across a multitude of security solutions such as network security, application security, mobile security, cloud security, security management and monitoring, system recovery and clean-up, reviews and assessments of security architecture, and governance, risk and compliance solutions.
  4. Enterprise Applications – This suite of solutions is focused in helping organizations transform their core processes by empowering them with the required enterprise applications to operate digitally. Taking a cloud-first approach, MillenniumIT ESP’s Enterprise Application solutions provide optimum technology platforms that aid in automating enterprise operations between multiple business functions while increasing accuracy and productivity, reducing repetitions, and improving integration and collaboration in real time. The company’s highly competent team follows well-defined methodologies to implement these applications, which range from Banking Technologies, Enterprise Resource Planning (ERP), Human Resource Management (HRM) to Customer Experience solutions.
  5. Intelligent Automation and Data – Engaging with emerging technologies such as Artificial Intelligence (AI), Machine Learning (ML), Data Science, and Internet of Things (IoT) together with Robotic Process Automation (RPA) and Business Process Automation (BPA), MillenniumIT ESP creates seamless automation solutions that work across different levels of an enterprise to help them optimize productivity and increase efficiencies. In a time and era where data is of immense value, MillenniumIT ESP’s Intelligent Automation and Data expertise provides data driven solutions backed by intelligent automation to ensure the result of significant business outcomes. In addition, the company’s well-established, experienced and award-winning team works in unison to create innovative solutions that transform businesses and make them future oriented.
  6. Smart Buildings – MillenniumIT ESP’s Extra Low Voltage (ELV) solutions are capable of significantly improving overall operational costs, reducing management overhead and improving surveillance and security in buildings. Whether it is structured cabling, CCTV/IP surveillance, access control, fire control, network switching and WiFi, building management or even telephony, master clock and public access systems, MillenniumIT ESP’s team can offer seamless and cost effective Smart Building solutions, well integrated to optimize building operations.
  7. Managed Services – Supported and powered by global Managed Services technology partners, the company continues to provide optimum solutions that accelerate the growth of enterprises, increase their operational efficiencies and enhance their business performance through a range of managed end-to-end IT based operations, preparing them to embrace the digitally powered future. Further, with 25 years of experience and expertise in the Managed Services domain, MillenniumIT ESP’s state-of-the-art facilities of Network Operations Center (NOC) and Security Operations Center (SOC) work to provide businesses with uninterrupted services and resilient IT infrastructure operations. In addition, with the company’s adept capability to manage entire IT operations remotely, they provide Managed Services to support their global client base as well.

“We have made commendable progress over these last 25 years and it has indeed been a monumental journey. We’ve learned to identify and understand new requirements and technologies and worked effortlessly to achieve the desired results to provide our loyal customer base with optimum solutions to drive their enterprises to new realms and territories. Strongly believing in our tagline ‘Reimagine Today and Reinvent Tomorrow’, we scaled to heights and dimensions that have helped to revolutionize businesses making them future ready. The world is moving at a rapid pace of development with IT infrastructure, IT operations, cloud solutions, security, enterprise applications, data, and emerging technologies at the heart of it all,” commented Shevan Goonetilleke, Director/CEO, MillenniumIT ESP.

Along with the company’s refreshed focus on the above-mentioned seven technology expertise areas, MillenniumIT ESP is also increasing its industry outreach, expanding from been heavily invested only in the Telecommunications and Banking sectors. Going forward, the company’s Telecommunications sector will also focus on Media companies due to the technological synergies between these sectors. The Banking and Finance sector is expanded to include banks, non-banking financial companies, insurance companies, and capital markets. Equally, MillenniumIT ESP is also going to focus on the Manufacturing and Retail industry as well as the Public Sector with a focus on key government projects. The company’s newly added Commercial Sector will focus on several industries such as healthcare, education, logistics and transportation, leisure, IT and BPO companies, and other conglomerates.

MillenniumIT ESP (MIT ESP) is a complete Enterprise Solutions Provider with a proven track record of serving global customers for over 25 years. The company provides technology solutions and services around Core Infrastructure, Cloud, Cyber Security, Enterprise Applications, Intelligent Automation and Data, Smart Buildings, and Managed Services. MIT ESP has a strong presence across a variety of industry sectors including Telecommunications and Media, Banking and Financial Services, Manufacturing and Retail, Government, and Commercial Sector which focuses on Healthcare, Transportation, Hospitality, IT and BPO Companies, and other Conglomerates. Currently, the company is on a growth drive with plans to expand our footprint globally across all sectors. For more information, visit www.mitesp.com.

MillenniumIT ESP Director/CEO Shevan Goonetilleke.

MillenniumIT ESP launches BankVision – an Integrated Approach to Digital Banking

MillenniumIT ESP launches BankVision – an Integrated Approach to Digital Banking

 

MillenniumIT ESP – Sri Lanka’s leading IT Solutions provider – recently launched BankVision, a web and mobile enabled digital platform designed to connect Banks with new customers for remote identity verification, digital onboarding and Electronic Know Your Customer (e-KYC) processes.  Its built-in digital technologies, including Artificial Intelligence (AI) based video analysis, image recognition and automation technologies, improve the efficiency of the processes with the added flexibility of facilitating manual overrides when required.

BankVision also provides functionalities to maintain a continuous engagement with bank customers and facilitate the otherwise tedious processes and regulatory demands of Customer Due Diligence (CDD). As an enhanced feature, the e-KYC process is optimized with an AI based OCR supported by a rating engine to ascertain risks, while CDD is augmented with a rules engine to notify customers and maintain up-to-date data.

“BankVision is designed as a real-time platform to solve the challenge of meeting new customers amidst the limitations and restrictions brought about by the COVID-19 pandemic. At times such as these, it is critical that financial organizations are able to establish and retain contact with their customers, in order to enable business growth while managing associated risks and boosting customer confidence. The use of digital technologies, such as AI and Analytics, coupled with Automation will also vastly help to reduce the overall costs both to Banks and their customers,” stated Shevan Goonetilleke, Director/Chief Executive Officer, MillenniumIT ESP.

AI optimized image and video-based verification service can authenticate the identity of new customers against their digital identity. Moreover, the platform permits for seamless digital on-boarding and CDD, automating the customer screening process without human intervention.

“The COVID-19 pandemic has transformed the entire world, creating a paradigm shift into the way we think, act and respond. The new normal has paved way for many opportunities for smart and flexible systems allowing for remote e-Solutions,” added Rahal Jayawardene, Head of Technology Alliances & Innovation, MillenniumIT ESP.

The launch of BankVision, will enable communities and businesses across the country to access their banking needs from the safe confines of their homes and workplaces, eliminating the unnecessary risk of travel. The all new BankVision app facilitates remote screening and includes a customizable self-service workflow engine. This enables organizations to be agile and meet the ever-changing customer and regulatory demands, whilst easily integrating the solution to their existing digital channels. Other solution features include video conferencing and customer profile rating.

MillenniumIT ESP is a subsidiary of Ambeon Holdings PLC, a conglomerate reputed for its market dominance in the areas of financial services, manufacturing, real estate, technology and strategic investments. The company is one of Sri Lanka’s leading Information Systems solution providers delivering IT solutions to several industries; including Banks and Finance Companies, Telecommunications, Apparel and Manufacturing, Healthcare, Leisure, Construction, Transport, Agriculture, Government, Public Sector and other leading conglomerates. Solutions provided by MillenniumIT ESP include Core Infrastructure, Enterprise Applications, Cyber Security, Smart Buildings and Operations, Managed Services, Intelligent Automation and Data, and Cloud. The company has built several global partnerships with leading firms including Oracle, Microsoft, IBM, Dell, Hitachi, Cisco and Infosys. It has also received numerous excellences, innovation and performance-based awards across various markets for its services around the globe. For more information, visit www.millenniumitesp.com

SLT-Mobitel in collaboration with Cisco and MillenniumIT ESP Launches SD-WAN Services to Enterprise Customers

SLT-Mobitel in collaboration with Cisco and MillenniumIT ESP Launches SD-WAN Services to Enterprise Customers

Participants at the handing over of agreement.

LTR: SLT Chief Network Officer Mangala Samarajeewa, SLT Chief Enterprise and Wholesale Officer Janaka Abeysinghe, SLT Chief Operating Officer Priyantha Fernandez, SLT Chief Executive Officer Kiththi Perera and MillenniumIT ESP Director/Chief Executive Officer Shevan Goonetilleke, MillenniumIT ESP Director and Ambeon Holdings Group VP Dr. Sajeeva Narangoda, Cisco Sri Lanka Gerald Vethanayagam, and MillenniumIT ESP Head of Telecommunication Sector Indika Premarathna.

  • SLT in collaboration with Cisco and MillenniumIT ESP announced the launch of its new managed SD-WAN services to accelerate digitization of enterprise and government customers in Sri Lanka.
  • SLT is a pioneer in the Sri Lankan telecom industry and a leader in MPLS services for enterprise and government customers.

Sri Lanka Telecom PLC (SLT) will offer the Cisco SD-WAN’s full functionality including intelligent dynamic routing, optimized cloud connectivity, and visibility into applications and performance to its enterprise customers in Sri Lanka.

This collaboration brings together Cisco’s intent-based networking solutions, SLT’s connectivity solutions and MillenniumIT ESP’s systems integration capabilities to quickly develop and deploy multiple managed services efficiently and cost-effectively across Sri Lanka.  SLT will handle the deployment and operation of enterprise WAN Service combined with its underlay connectivity options with MPLS and Internet connectivity, enabling them to offer its enterprise customers a host of differentiated services in a seamless, reliable and secure manner.

As Sri Lankan businesses embrace digital transformation, many are looking at managed service providers to simplify running their IT operations, specifically around provisioning, managing and troubleshooting services.  Recognizing the need and the general transition of applications to the cloud, SLT collaborated with Cisco and MillenniumIT ESP to offer SD-WAN. With this innovative leap forward, SLT’s business customers can have their managed services turned up quickly, managed securely from both captive and the cloud, and modified easily using software-defined networking technology.

Focusing on the concept of “grow more, pay less”, SLT SD-WAN offers the simplicity of management, better visibility, enhanced application experience, optimized cloud connectivity, and a more secure WAN for accessing multiple cloud applications. SLT SD-WAN natively integrates Cisco’s security stack to provide threat protection that is consistently maintained across branch offices and multiple clouds without compromising performance. In addition, it also provides many last mile options and island wide OPMC and SLA to ensure maximum customer priorities.

SLT Chief Executive Officer Kiththi Perera said, “SLT chose Cisco due to their excellence and leadership in the routing arena for more than 30 years. SD-WAN capable routers include Cisco IOS SD XE that run on the ISR series routers. Cisco’s networking solutions, along with SLT’s connectivity options, makes SLT SD-WAN the most comprehensive solution. With the true separation of the SD-WAN Layers of Control, Management, Orchestration, and Transport, Cisco and SLT will deliver the best user experience, securely across any cloud, as a fully managed service. SLT also plans to expand the SD WAN to global customers in near future”.

“MillenniumIT ESP, the only Gold Partner for Cisco in Sri Lanka, is proud to partner with SLT to provide their customers with simple and cost effective Cisco SD-WAN capabilities that would enable enterprises to realize their digital vision faster. This is a significant milestone for SLT which will enable the company to provide competitive and bleeding-edge communication solutions to its customers,” commented MillenniumIT ESP Director/Chief Executive Officer Shevan Goonetilleke.

“As Sri Lankan businesses move their workloads to multiple clouds, they require fast, highly secure access to applications hosted anywhere. Together, we can help Sri Lanka Telecom offer new managed SD-WAN services to Sri Lankan businesses. It can continue to expand high-quality network services for the Sri Lankan market,” added Cisco India & SAARC Managing Director, Commercial Sales Sudhir Nayar.

MillenniumIT ESP shines at SLASSCOM RPA Conference 2020

MillenniumIT ESP shines at SLASSCOM RPA Conference 2020

  • MillenniumIT ESP is the winner of the Information Technology category under Case Studies

MillenniumIT ESP – Sri Lanka’s leading Information Technology solutions provider – won the SLASSCOM RPA 2020 award for submission of Case Study under the Information Technology category. The SLASSCOM (Sri Lanka Association of Software and Services Companies) RPA Conference 2020, during which the award was presented, was held virtually over a three-day course in December 2020.

MillenniumIT ESP’s winning RPA solution was a ‘Purchase Order Validation and Invoice Creation Process’ case study with proven ability to convert the same into a commercial solution. The company had chosen its own business environment as its test environment for the proposed case study: As an IT firm which plays a leading Systems Integrator role in the industry, MillenniumIT ESP receives multiple invoices for purchases of services, hardware, software, and support services from vendors. As per the company’s internal process, the invoices are required to be entered into an Enterprise Resource Planning (ERP) system and there were 3 resources from the Finance Department partially allocated for the invoice creation task in the ERP system. While creating the invoices in the ERP system, it is required to validate the invoices (each line item) against its respective purchase order prior entering the same into the system. This is a rule-based task which required a significant amount of productive human time from the Finance Team members. Key challenges identified during this process included the number of days taken to reflect an invoice in the ERP system since its receipt date, the human errors that occurred while entering the data into the system which then took a considerable amount of effort to rectify, and the significant productive time wasted in validating each line item of invoices against purchase orders.

MillenniumIT ESP is the winner of the Case Study Award under the Information Technology category at the SLASSCOM RPA Conference 2020.

MillenniumIT ESP’s Senior Consultant – RPA, Danura Lunuwilage, presented a session under the theme of ‘Supercharged RPA’ at the SLASSCOM RPA Conference 2020.

MillenniumIT ESP proposed a software robot (Bot) that connects to the email account to which invoices were sent to, downloads the PDF invoices and extracts the relevant fields by using OCR technology. It then searched for the purchase orders raised within the ERP system and validated each line item of the invoice against the same. In addition, in case of a discrepancy, the Bot highlighted the issue and sent a notification for manual validation.

After the Bot’s implementation for Purchase Order Validation and Invoice Creation Process (RPA solution), MillenniumIT ESP gained several positive business outcomes including invoices being created in the system on the same day they arrived, any discrepancies raised in invoices or purchase order being captured and escalated within the same day, no human errors (such as typos, delays or missed entries) during the invoice creation process, validation of line items in invoices against purchase orders being 100% accurate, release of 2 employees from the routine invoice creation task and their reallocation in value addition tasks for the organization, and standardizing the purchase order validation and invoice creation process to adhere to an internal SLA 93% (7% for discrepancies).

At the SLASSCOM RPA Conference 2020, MillenniumIT ESP’s Senior RPA Consultant Danura Lunuwilage who has over 4 years of experience in the field of RPA technology and trends, also carried out an interesting session on ‘Supercharged RPA’ where he shared his knowledge on ‘Next Generation Intelligent Digital Workforce’. The company was also a Silver Sponsor of this successful event.

MillenniumIT ESP is one of Sri Lanka’s leading Information Systems solution providers delivering IT solutions to several industries; including Banks and Finance Companies, Telecommunications, Apparel and Manufacturing, Healthcare, Leisure, Construction, Transport, Agriculture, Government, Public Sector and other leading conglomerates. Solutions provided by MillenniumIT ESP include Core Infrastructure, Enterprise Applications, Cyber Security, Smart Buildings and Operations, Managed Services, Intelligent Automation and Data, and Cloud. MillenniumIT ESP is a subsidiary of Ambeon Holdings PLC, a conglomerate reputed for its market dominance in the areas of financial services, manufacturing, real estate, technology and strategic investments. The company has built several global partnerships with leading firms including Oracle, Microsoft, IBM, Dell, Hitachi, Cisco and Infosys. It has also received numerous excellences, innovation and performance-based awards across various markets for its services around the globe. For more information, visit www.millenniumitesp.com

MillenniumIT ESP and STEMUp Partnership Strengthened by a Successful Year End Review

MillenniumIT ESP and STEMUp Partnership Strengthened by a Successful Year End Review

MillenniumIT ESP – Sri Lanka’s leading IT Solutions provider – partnered with STEMUp, a not-for-profit organization, last year as an industry advisor. The objective of this partnership was to inspire and engage local students to become interested and opt to pursue degrees and careers in the Science, Technology, Engineering and Mathematics (STEM) fields in order to support STEMUp’s newest mission of democratizing the knowledge and technology access of Artificial Intelligence (AI) to every student in the island.

The partnership has proven to create a great impact in the country and has led to the integration that was envisaged by MillenniumIT ESP. It has managed to encourage and drive student involvement and participation, thereby creating a new generation of technologically sound young individuals. This venture has acted to enhance access to knowledge, expertise and information that will transform lives and drive local students to reach new potentials, making ground making discoveries and advancements that will benefit society in leaps and bounds.

“Our partnership with STEMUp was primarily one of the ways by which we could contribute towards the development of Sri Lanka and the country’s future generations. We are passionately driven towards enabling them to be ready for the revolving and evolving dynamics of tomorrow and thus be future-ready,” commented MillenniumIT ESP’s Director/Chief Executive Officer Shevan Goonetilleke.

“We are seeing enterprises all around the world rapidly adapting to emerging technologies such as Artificial Intelligence and Machine Learning to conduct business through innovation and efficiency. Therefore, preparing our younger generations to adapt and embrace such knowledge is a need of the hour and we believe we have been able to successfully contribute towards this development through our partnership with STEMUp,” he further added.

Supported by the partnership, various activities were initiated around the island. Student focused training sessions were conducted across different schools including Ananda College Colombo, Gateway College Colombo, St. Paul’s Girls’ School Milagiriya, and Vidyaloka Central College, Balangoda. Other public in-person activities were organized to create awareness and share knowledge – these included attending the Infotel Exhibition and hosting a stall, as well as focused training for the Imagine Cup competition and coaching students at Gateway College Colombo. An impressive total of 1000 students and teachers were addressed during the year in review.

The sudden emergence and unexpected rise of the pandemic did not deter the journey nor restrict progress. Over 15 online sessions were conducted as a part of a webinar series for the “Machine Learning for Kids” program.  These sessions were held during the weekends and were hosted in collaboration with MillenniumIT ESP, through live-streaming via the STEMUp social media platforms – Facebook, Twitter and YouTube. Plans are now underway to host more than 10 online sessions in the coming months.

Backed by decades of experience and expertise in technology, innovation, adaptation and transformation, MillenniumIT ESP has identified that Sri Lanka still struggles to be on par with global technology adaptation trends. This is mainly due to the inadequate number of IT professionals in the country and sharing of their technical knowhow with mass audiences. Going one step further, in addition to sharing expert knowledge around the country, MillenniumIT ESP provided internship opportunities to students following STEMUp programs.

“The STEMUp Educational Platform is not just a platform to learn STEM skills. It is also a great platform to showcase your talents to the rest of the world whist sharpening your leadership, team working and networking skills – abilities that you cannot master in any traditional university or college set up,” stated Yasiru Geevinda, a Software Engineer Intern at MillenniumIT ESP’s Emerging Technologies Team. “I joined the STEMUp Educational Foundation back in 2016 as a volunteer. We used to travel to several schools with my university colleagues, including rural areas, attempting to fill students’ gaps in STEM skills. Afterwards, I received the opportunity to be the leader of the sub initiative of the STEMUp Foundation called ‘Machine Learning for Kids’ through which I was able to further sharpen my skills. Eventually, I was recruited by MillenniumIT ESP as a Software Engineer Intern. I am really passionate about Machine Learning and AI, so, STEMUp was a good platform for me to showcase my passion to the world and get hired by a great company, and most importantly work in the field I am really interested in,” added Yasiru.

The STEMUp Educational Foundation supports the view that STEM literacy is a foundation skill that will be beneficial for all careers and will help to build critical thinking abilities, creativity and collaboration skills. Gaining STEM proficiency provides the base for these skills and grants the flexibility to adapt to frequent changes in the local and international employment arena.

Commenting on the success of the partnership, Indika Dalugama, Director, STEMUp Educational Foundation said, “The STEMUP Educational Foundation is always trying to introduce emerging technologies into the national education system. ‘Machine Learning for Kids’ is a good example of that. As we all agree, it is imperative that children understand how our world works when they come of an appropriate age to learn. The best way for kids to understand the capabilities and implications of Machine Learning is to be able to use and build systems with this technology themselves. I would like to thank MillenniumIT ESP for being an amazing partner to make this initiative a triumph.”

MillenniumIT ESP is one of Sri Lanka’s leading information system solution providers delivering IT solutions across various industries; including banking and finance, telecommunications, apparel and manufacturing, healthcare, construction, transportation, agriculture, government, public sector, and leading conglomerates. The company is a subsidiary of Ambeon Holdings PLC, a medium-sized conglomerate reputed for its market dominance in the areas of financial services, manufacturing, real estate, technology and strategic investments.

STEMUp is a volunteer base operation consisting of several programs such as Micro:bit SLUG, CoderDojo Sri Lanka, Raspberry Jam, and STEM Ambassadors, with each program having their own sub-projects. The Foundation runs several educational initiatives to get local students interested in STEM during early stages in their education journey.

Machine Learning for Kids Program Launch Event, held at MillenniumIT ESP Head Office

Machine Learning for Kids Program Launch Event – Address by Prabhath Mannapperuma, STEMUp Co-Founder/Executive Director

Machine Learning for Kids Program Launch Event – Address by Sanjaya Dayananda, MillenniumIT ESP Head of Business Applications

Student Training at Vidyaloka Central College, Balangoda

Workshop at Gateway College Colombo – Session Address by Indika Dalugama, STEMUp Co-Founder/Director

Workshop at Gateway College Colombo – Session Address by Calvin Hindle, MillenniumIT ESP Emerging Technologies Manager

Infotel Exhibtion 2019 Session (Public In-Person Activity)

Infotel Exhibtion 2019 Stall (Public In-Person Activity)