Case Studies

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Transforming Customer Experience: Mercantile Investments’ Core Banking Solution Rollout

Mercantile Investments and Finance PLC (MI) has been at the forefront of Sri Lanka’s financial services industry for over 50 years. As a pioneer in the field, the Company specializes in a wide range of innovative financial solutions including vehicle financing, leasing facilities, fixed deposits, micro-finance solutions, business loans, personal loans, and mortgage-backed loans. The Company’s total capital base exceeds Rs. 8.7 billion, with an asset base of Rs. 41 billion.

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Stretchline’s digital transformation with MillenniumIT ESP

Stretchline (Pvt) Ltd is the world’s largest narrow fabric manufacturer and the first global brand of elastic. Established in 1996, the company is a three-way joint venture between Stretchline (UK), MAS Holdings (Sri Lanka) and Brandot International Ltd (USA). Stretchline has manufacturing plants in Sri Lanka, China, Indonesia, Mexico, Honduras, the US, and the UK, which are supported by marketing offices in the US, the UK, and Hong Kong, enabling the group to provide needlepoint support to the world’s leading lingerie and activewear brands.

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Revolutionizing marketing operations and customer experience for Central Finance

Central Finance (CF) is a leading licensed finance company in Sri Lanka founded in 1957, with an asset base exceeding Rs 114 billion and offering a diverse portfolio of services including savings and deposits, loans and advances, credit cards, insurance, and leasing. The company services over 170,000 customers across all regions of the island, from Colombo to Trincomalee and from Jaffna to Matara, via 103 branches and over 1,700 staff.

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