MillenniumIT ESP shines at SLASSCOM RPA Conference 2020 MillenniumIT ESP shines at SLASSCOM RPA Conference 2020 MillenniumIT ESP is the winner of the Information Technology category under Case Studies MillenniumIT ESP – Sri Lanka’s leading Information Technology solutions provider – won the SLASSCOM RPA 2020 award for submission of Case Study under the Information Technology category. The SLASSCOM (Sri Lanka Association of Software and Services Companies) RPA Conference 2020, during which the award was presented, was held virtually over a three-day course in December 2020. MillenniumIT ESP’s winning RPA solution was a ‘Purchase Order Validation and Invoice Creation Process’ case study with proven ability to convert the same into a commercial solution. The company had chosen its own business environment as its test environment for the proposed case study: As an IT firm which plays a leading Systems Integrator role in the industry, MillenniumIT ESP receives multiple invoices for purchases of services, hardware, software, and support services from vendors. As per the company’s internal process, the invoices are required to be entered into an Enterprise Resource Planning (ERP) system and there were 3 resources from the Finance Department partially allocated for the invoice creation task in the ERP system. While creating the invoices in the ERP system, it is required to validate the invoices (each line item) against its respective purchase order prior entering the same into the system. This is a rule-based task which required a significant amount of productive human time from the Finance Team members. Key challenges identified during this process included the number of days taken to reflect an invoice in the ERP system since its receipt date, the human errors that occurred while entering the data into the system which then took a considerable amount of effort to rectify, and the significant productive time wasted in validating each line item of invoices against purchase orders. MillenniumIT ESP is the winner of the Case Study Award under the Information Technology category at the SLASSCOM RPA Conference 2020. MillenniumIT ESP’s Senior Consultant – RPA, Danura Lunuwilage, presented a session under the theme of ‘Supercharged RPA’ at the SLASSCOM RPA Conference 2020. MillenniumIT ESP proposed a software robot (Bot) that connects to the email account to which invoices were sent to, downloads the PDF invoices and extracts the relevant fields by using OCR technology. It then searched for the purchase orders raised within the ERP system and validated each line item of the invoice against the same. In addition, in case of a discrepancy, the Bot highlighted the issue and sent a notification for manual validation. After the Bot’s implementation for Purchase Order Validation and Invoice Creation Process (RPA solution), MillenniumIT ESP gained several positive business outcomes including invoices being created in the system on the same day they arrived, any discrepancies raised in invoices or purchase order being captured and escalated within the same day, no human errors (such as typos, delays or missed entries) during the invoice creation process, validation of line items in invoices against purchase orders being 100% accurate, release of 2 employees from the routine invoice creation task and their reallocation in value addition tasks for the organization, and standardizing the purchase order validation and invoice creation process to adhere to an internal SLA 93% (7% for discrepancies). At the SLASSCOM RPA Conference 2020, MillenniumIT ESP’s Senior RPA Consultant Danura Lunuwilage who has over 4 years of experience in the field of RPA technology and trends, also carried out an interesting session on ‘Supercharged RPA’ where he shared his knowledge on ‘Next Generation Intelligent Digital Workforce’. The company was also a Silver Sponsor of this successful event. MillenniumIT ESP is one of Sri Lanka’s leading Information Systems solution providers delivering IT solutions to several industries; including Banks and Finance Companies, Telecommunications, Apparel and Manufacturing, Healthcare, Leisure, Construction, Transport, Agriculture, Government, Public Sector and other leading conglomerates. Solutions provided by MillenniumIT ESP include Core Infrastructure, Enterprise Applications, Cyber Security, Smart Buildings and Operations, Managed Services, Intelligent Automation and Data, and Cloud. MillenniumIT ESP is a subsidiary of Ambeon Holdings PLC, a conglomerate reputed for its market dominance in the areas of financial services, manufacturing, real estate, technology and strategic investments. The company has built several global partnerships with leading firms including Oracle, Microsoft, IBM, Dell, Hitachi, Cisco and Infosys. It has also received numerous excellences, innovation and performance-based awards across various markets for its services around the globe. For more information, visit www.millenniumitesp.com
MillenniumIT ESP shines at SLASSCOM Innovation Awards 2019 MillenniumIT ESP shines at SLASSCOM Innovation Awards 2019 MillenniumIT ESP walked away with three out of three winning awards under the ‘Best Innovation in Internal Process’ category at SLASSCOM’s Innovation Awards and Gala 2019 MillenniumIT ESP – one of Sri Lanka’s leading Systems Integrator and Information Systems Provider – clinched three out of three awards for their submission of technology solutions under the ‘Best Innovation in Internal Process’ category, at Sri Lanka Association of Software and Services Companies’ (SLASSCOM) Innovation Awards and Gala 2019 held at Shangri-La Hotel Colombo. The event convened under the theme of ‘Cultivating an Innovation Ecosystem’, primarily recognised the efforts of the greatest local innovators and celebrated business excellence in Sri Lanka. It was a premier technology innovation awarding event that brought together over 300 professionals from the Sri Lankan Information Technology and Business Process Management (BPM) industry. Awards were presented under seven categories, namely Best Product Innovation, Best Disruptor Award, Best Client Delivery Innovation, Best Innovation in Internal Processes, Best Technology or Framework Innovation, Best Start-up Product/Service and Best Innovation in Business Process Management. MillenniumIT ESP secured the winner, 1st runner-up and 2nd runner-up titles under the Best Innovation in Internal Process category. Mr. Rahal Jayawadene, MillenniumIT ESP’s Head of Technology Alliances and Innovation in his keynote titled ‘In Search of Sri Lankan Unicorns’ outlined a framework for corporates to play a pivotal part in Sri Lanka’s vibrant Startup Eco-system in creating our own Unicorns-Sri Lankan Tech startups with a billion dollar valuation within the next few years. He also gave away several awards at other competing categories. From the earned titles, MillenniumIT ESP’s winning title was awarded for the ‘AutoPilot’. AutoPilot is an AI enabled intelligent automation platform that can be integrated to an organisation’s existing support desk process to take intelligent decisions and to automate tasks which human agents repeat on a daily basis while they engage with customers/employees, thus minimising human intervention. The platform can also intelligently categorize the type of service requested and forward it to the relevant person(s) whilst providing a ‘quick fix’ self-solution, if required. Organisations will immensely benefit through the implementation of this innovative platform as it will help them streamline processes and increase positive customer experiences through cutting edge next generation technology including AI, Machine Learning & Robotic Process Automation (RPA). ‘PoBot’ which won the 1st runner-up title is an innovative solution that helps robotise the purchase order process. The product will help apparel manufacturing companies to drastically reduce the response time of each department during the proforma invoice generation process which is an integral and critical part of the business for all apparel manufacturers. Companies will be able to see increased productivity, overall sales generation and improved customer experience as customer requests will be attended to in real time with reduced errors resulting from negligence or human error. The 2nd runner-up title was jointly awarded to MillenniumIT ESP and Sysco Labs. MillenniumIT ESP won the title for ‘ProTime’ which is an intuitive minimal data input mobile application that captures time and effort in service delivery, on the go. This application will address an area which has been a challenge for most organisations involved in service delivery, in capturing time & effort due to the time-consuming processes, unfriendly interfaces and challenges of system access, on the go. The App will measure and improve efficiency and profitability. The extremely user-friendly interface makes it an effective tool for end users, while the bulk of the complex work will be handled by the backend project managers and line managers. The current usage of ProTime within the service organisation is helping MillenniumIT ESP gain valuable insights for tactical and strategic decision making. MillenniumIT ESP is a subsidiary of Ambeon Holdings PLC, a medium sized conglomerate reputed for its market dominance in the areas of financial services, manufacturing, real estate, technology and strategic investments. The Company is one of Sri Lanka’s leading information systems solutions providers delivering IT solutions for many industries; including banks and finance, telecommunications, apparel and leading conglomerates. Solutions provided by the Company include Core Infrastructure, Information Security, Business Collaboration, Near-Field Communications, Business Productivity, Cloud, Networking and Managed Services. The Company also boasts about the several global partnerships with leading firms including Oracle, Microsoft, IBM, Dell, Hitachi and Infosys. It has also received several excellence, innovation and performance-based awards across various markets for its services around the globe. Photo Caption: (left to right) Danura Lunuwilage (Senior Consultant – Robotic Process Automation), Sujeewa Ediriweera (Senior Tech Lead – Software Engineering), Shanmugalingam Kuruparan (Research Engineer – Data Science) and Calvin Hindle (Manager – Emerging Technologies) from MillenniumIT ESP receiving the winning award for Best Innovation in Internal Process category
MillenniumIT ESP Wins RPA Hackathon 2019 Award MillenniumIT ESP Wins RPA Hackathon 2019 Award Receives Robotics Process Automation (RPA) Hackathon award for winning Case Study under the SME category Colombo – Friday, 28 June, 2019: MillenniumIT ESP – one of Sri Lanka’s leading systems integrators and information systems providers – recently won the Virtual RPA Hackathon 2019 award for its submission of Case Study under the SME category, at an event organized by the Sri Lanka Association of Software and Services Companies (SLASSCOM). The SLASSCOM Virtual RPA Hackathon 2019 was the first-ever virtual hackathon on Robotics Process Automation (RPA) held in Sri Lanka with the event taking place earlier this year at the Galle Face Hotel, Colombo. Submissions of any solutions, designs, processes, products, services or client deliveries that involved RPA was received as a key catalyst in deriving anticipated case study outcomes for the Hackathon on RPA usage and aligning with desired case study results of process efficiency, timely client deliveries, increased quality and cost savings. The submitted case studies were then screened by a panel of expert industry judges across three main categories which included Individual, SME and Large Enterprises. MillenniumIT ESP submitted a case study on an ‘Artwork Download Solution’ project the company had undertaken as part of a POC (Proof of Concept) implementation for a client. The said client’s Printing Department used to receive 30-40 artwork designs related to various orders every day. The core business area of the client depended on the shared artworks and any delay, mismatch or miss out meant losing business. As such, it was vital to find a reliable RPA solution that avoided human errors and could standardize the artwork download process. Millennium IT ESP were able to recognize the importance of an RPA solution in addressing the major challenges faced by the client and envisage the increase in productivity and efficiencies that was to be gained when optimizing the client’s current process through the implementation in hand. The proposed RPA solution, Dbot: Download, Process, Report, was designed to automate large file downloads for enterprises and it was recognized as the winning case study of Virtual RPA Hackathon 2019. From left: Millennium IT ESP Senior Consultant – Robotic Process Automation Danura Hewa Lunuwilage, Millennium IT ESP Business Consultant – Enterprise Business Applications Calvin Hindle and WNS Sri Lanka Managing Director Dinesh Wickremanayake. “While congratulating my talented team for winning I’m pleased to see a collective interest in process automation using software bots in Sri Lanka. Our thanks go to SLASSCOM for organizing the hackathon,” said Millennium IT ESP’s Chief Technology and Solutions Officer Shanaka Rabel. “MillenniumIT ESP’s approach to RPA is to enhance the productivity and efficiency of the candidate processes while providing a 24×7 working bot (or bots) with consistent accuracy. We believe that the human brain should be utilized for cognitive and intelligent problem solving while the work of ‘hands’ can be moved to software bots – allowing the human plus virtual combination to enrich business outcomes,” Rabel added. MillenniumIT ESP is a subsidiary of Ambeon Holdings PLC, a medium-sized conglomerate reputed for its market dominance in the areas of financial services, manufacturing, real estate, technology and strategic investments. “Technology plays a pivotal role across the world and Millennium IT ESP is well positioned to pursue the global opportunities posed by fintech and other enterprise businesses through the creation of a world class brand portfolio,” stated MillenniumIT ESP Director and Ambeon Capital PLC and Ambeon Holdings PLC Group MD/CEO Murali Prakash. “With expanded range of products, premier technology and innovation platforms along with the required resources will help pave the way for MillenniumIT ESP to extend its global footprint across new markets and regions. These enhanced capabilities will no doubt benefit our customers and create sustainable long-term value for all our shareholders,” Prakash concluded. MillenniumIT ESP is one of Sri Lanka’s leading information systems solutions providers, delivering IT solutions for many industries; including banks and finance, telecommunications, apparel and leading conglomerates. Solutions provided by the company include core infrastructure, information security, business collaboration, near-field communications, business productivity, cloud, networking and managed services. The company also boasts about the several global partnerships with leading firms including Oracle, Microsoft, IBM, Dell, Hitachi and Infosys. It has also received several excellence, innovation and performance-based awards across various markets for its services around the globe.